The traditional methods for driving operational excellence in global organizations are not enough. The most effective organizations make smart use of employee networks to reduce costs, improve efficiency and spur innovation.
The key to delivering both operational excellence and innovation is having networks of informal collaboration, writes Rob Cross and colleagues in this award winning article. It’s well worth reading.
Recommendations include:
- Executives should analyze employee collaboration networks to discover how high-performing individuals and teams connect.
- Networks should be designed to optimize the flow of good ideas across function, distance and technical specialty.
- Network analysis can show where too much connectivity slows decision
